Frequently Asked Questions
Everything you need to know about Right2Fit trousers, sizing, shipping, and returns. Cannot find your answer? WhatsApp us directly.
How do I find my correct trouser size?
Measure your natural waist (about 1 inch above the belly button) with a soft tape. Keep it snug but not tight. Our sizes run from 28 to 40 inches. If you are between sizes, size up for a comfortable fit. Check our full Size Guide for waist, hip, and inseam measurements.
Do the trousers run true to size?
Yes — our trousers are true to waist size. The slim-fit silhouette is designed for a tailored look without being restrictive. If you have fuller thighs or prefer more room, we recommend sizing up by one.
What is the inseam length?
Our inseam runs from 30 inches (sizes 28-30) to 32 inches (sizes 36-40). See the Size Guide for the exact breakdown per size. The trousers can be hemmed by a local tailor if needed.
I am unsure between two sizes. What should I do?
Always size up when in doubt. Our 2-way stretch fabric accommodates a slightly larger waist comfortably. WhatsApp us your measurements at +91 94629 68539 and we will tell you exactly which size to order.
What fabric is the MotionFit trouser made from?
Our MotionFit trousers are made from a premium poly-viscose stretch blend with added elastane. This gives the fabric its 2-way stretch, smooth matte finish, and wrinkle-recovery properties. The result is a trouser that looks sharp and feels like activewear.
Will the fabric actually stay wrinkle-free all day?
Yes. Minor creases from sitting release within minutes of standing up. The elastane in the weave gives the fabric memory — it springs back to shape. For longer travel or heavy compression, hang the trouser overnight and it recovers completely.
How do I wash and care for my trousers?
Machine wash cold on a gentle cycle. Tumble dry low. No dry cleaning needed. No ironing required. Avoid bleach and fabric softeners. The wrinkle-resistant and stretch properties are permanent and survive regular machine washing.
How long will the trousers last with regular wear?
With normal care, Right2Fit trousers are built to last 2 to 3 years of regular wear. We use reinforced seams at stress points and colourfast dye that resists fading. The fabric holds its shape and does not pill.
What payment methods do you accept?
We accept UPI, debit and credit cards (Visa, Mastercard, RuPay), net banking, and Cash on Delivery (COD) across India. COD carries a small handling charge of Rs. 30.
Can I modify or cancel my order after placing it?
Orders can be modified or cancelled within 2 hours of placing them. After that, the order moves to dispatch and cannot be changed. Contact us immediately on WhatsApp at +91 94629 68539.
Is it safe to use my card on your website?
Yes. Our store runs on Shopify with 256-bit SSL encryption. We never store your card details — all payments are processed through certified payment gateways. You will see the lock icon in your browser address bar during checkout.
How does the Buy 2 Get 1 Free offer work?
Add any 3 MotionFit Formal Trousers to your cart. The discount is automatically applied at checkout — no code needed. You will see the third trouser discounted before you pay.
How long does delivery take?
Metro cities (Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Kolkata): 3 to 5 business days. Tier 2 and 3 cities: 5 to 7 business days. Remote areas: 7 to 10 business days. Orders placed before 2 PM IST on business days are dispatched the same day.
Is shipping free?
Yes — free standard shipping on all orders above Rs. 999. Orders below Rs. 999 carry a flat Rs. 60 shipping charge. COD orders have an additional Rs. 30 handling fee.
How do I track my order?
You will receive a tracking link via SMS and email as soon as your order is dispatched. You can also visit our Track Order page and enter your order number.
Do you deliver across all of India?
Yes — we deliver pan-India including Tier 2 and Tier 3 cities and remote areas. COD is available at all pincodes we ship to.
What is your return policy?
We accept returns within 7 days of delivery. The product must be unused, unwashed, and in original packaging with tags intact. Items showing signs of use or without tags are not eligible for return.
How do I exchange for a different size?
Size exchanges are free. Email us at support@r2fwear.com or WhatsApp +91 94629 68539 with your order number and the size you need. We arrange pickup and ship the correct size at no extra charge.
How long does a refund take?
Refunds are processed within 5 to 7 business days of receiving the returned item. Prepaid orders are refunded to the original payment method. COD orders are refunded via bank transfer or UPI.
What if my order arrives damaged?
Contact us immediately with a photo of the item. We will arrange a replacement or full refund at no cost to you. Email support@r2fwear.com or WhatsApp us.
Still have a question?
Our team typically responds within 2 hours on business days.